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Frequently asked questions

Can I have SEC as my residential retailer?

The SEC is currently only servicing the Victorian Government and eligible businesses in Victoria.

Is my business eligible to become an SEC customer?

If you are a Victorian business consuming over 40MWh of energy per year (equivalent to around $10,000 per year) you may be eligible to become an SEC customer. We help businesses across Victoria switch to renewable electricity, improve their electricity efficiency, reduce their consumption and meet their carbon reduction goals. If you are unsure of your energy consumption or wish to become an SEC electricity customer, fill in the general enquiry form and we will be in touch.

How will the SEC provide renewable electricity to its retail customers?

As is the case for all retailers operating in the National Electricity Market, electricity consumed by the SEC’s customers comes from the National Energy Market, which sources supply from renewable and non-renewable sources.

However, the SEC will match the electricity consumption of its customers by surrendering large-scale generation certificates (LGCs) generated by renewable energy sources, including its own renewable energy projects, to ensure each megawatt hour of electricity our customers consume  is matched to a renewable source.

This will include certificates generated by the SEC’s own projects and projects supported by Victorian Renewable Energy Target auction contracts, such as Berrybank Wind Farm, Glenrowan Solar Farm, Dundonnell Wind Farm, Cohuna Solar Farm and Bulgana. The SEC will purchase LGCs  if required.

LGCs are tradable certificates created for eligible large-scale (greater than 100kW) renewable energy solar and wind power stations. LGCs are surrendered to the Clean Energy Regulator to meet renewable energy targets. Each LGC can be used to offset one megawatt hour of consumed energy, resulting in that megawatt hour of energy being “renewable”.

Can I become an SEC customer if my businesses in not in Victoria?

The SEC is a retailer to Victorian businesses only.

Does SEC offer Renewable Power Purchase Agreements (PPAs)?

Yes, SEC offers both retail and wholesale Corporate PPAs. Please complete an EOI here and we will be in touch.

Where can I go to get help or find out more information?

Email customerservice@secvictoria.com.au or call us on 1300 310 932.

Latest news:

SEC Delburn Wind Farm construction underway, boosting jobs and skills near Latrobe Valley

29 April 2026

Construction is underway at the SEC Delburn Wind Farm, marking a major milestone for jobs and workforce development in the Latrobe Valley. The project is Victoria’s first publicly owned, utility-scale wind generation project.

Construction beginning at SEC Delburn Wind Farm

31 March 2026

Construction is beginning at the SEC Delburn Wind Farm. Located near the Latrobe Valley, it is Victoria's first public owned, utility-scale wind generation project.

Renewable energy - a career for everyone

Behind the scenes: The many careers powering the Melbourne Renewable Energy Hub

25 March 2026

Ever wondered what it takes to build and run one of the world’s biggest batteries in Victoria? Co-owned by SEC and Equis Australia, the Melbourne Renewable Energy Hub powers up to 200,000 homes and has created more than 1,200 jobs.

Bethany on-site at HREP

Renewable Energy Park helping Bethany build a career close to home

24 March 2026

When Horsham local Bethany Reilly joined the team at the SEC Renewable Energy Park - Horsham, she wasn’t expecting to gain hands-on skills on a large-scale renewable energy project so early in her career.